Whova App Instructions for Exhibitors
Houston BOMA's official Expo app, Whova, is a free and convenient way to connect with attendees, showcase your booth, collect leads, share prizes and giveaways, and more! We highly recommend all of our exhibitors download the app to maximize your booth's potential traffic and exposure.
Download the App and Set Up Your Exhibitor Profile
Download the Expo app, Whova, here. Sign up using the email you used to register for the Expo.
(Note: Only registered attendees will be able to access the app. Booth staff that register on site will receive access to the app at registration.)
If you have used the app in past years, you may already have an account. If you've forgotten you password, enter your email at sign in, and click the "Forgot Password?" link to receive a password reset link.
How to Update Your Booth Profile
To update your booth profile, log in to the app, find the Exhibitor Hub section, and click on the Exhibiting Booth Profile. From there, you can fully customize your profile by uploading a company photo or logo, editing your description, adding resources and links, and more.
How Exhibitors Collect Leads
- Collecting leads is easy and FREE with the Whova App!
- Find the Exhibitor Hub section and click on Collect Leads.
- Click “Scan QR Code” to open the camera and scan attendees' QR code, located on their name badge or in their app, to save their information.
- To retrieve your leads after the show: Open Whova, and click “Collect Leads/Contacts” under Exhibitor Hub on the Home screen. Click “Export” in the top right corner. A pop-up will prompt you to send a lead export link to your email. Click Send. You will receive an email from support@whova.com with a link to download an Excel spreadsheet of your leads. (Please check your junk/spam folders if you do not receive it.) Note: the lead booth contact will receive a list of all leads scanned by anyone working at the booth. All other booth staff will get a list of the leads that they each personally scanned.
Passport Contest
Are you participating in the Passport Contest? Exhibitor staff can give attendees a stamp by scanning their QR code using these instructions:
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- In your app, click “Collect Leads/Contacts” under Exhibitor Hub on the Home screen. Click the Scan QR code button.
- Allow camera access and then scan the attendee’s QR code, located on their badge or in the app.
- That’s it! The attendee will get a virtual stamp on the passport in their app, and you will get their contact information. (It may take a few minutes for their virtual stamp to show up in their app.)
How to Retrieve Your Leads
You can retrieve attendee contact information from the attendee QR codes you scanned on a list of leads you can export after the show. To retrieve your leads after the show, follow these instructions:
- In the App: Open Whova, and click “Collect Leads/Contacts” under Exhibitor Hub on the Home screen. Click “Export” in the top right corner. A pop-up will prompt you to send a lead export link to your email. Click Send. You will receive an email from support@whova.com with a link to download an Excel spreadsheet of your leads. (Please check your junk/spam folders if you do not receive it.)
- The lead booth contact will receive a list of all leads scanned by anyone working at the booth. All other booth staff will get a list of the leads that they each personally scanned.
- Download your leads list by July 31, 2025. Access to the app, and your leads list, ends July 31, 2025.
Please note: Houston BOMA does not share attendee lists. Members may request a membership list (without telephone numbers or e-mail addresses) up to twice per calendar year. See our Membership Information Release Policy here.
Need assistance? Visit the Houston BOMA Booth during set-up or during the show. You can also view instructions and a user guide from Whova using this link: